Comments for C3 Blog :: multimedia platforms for interactive voice response, IVR, 3G, SIP voice and video services http://blog.c3.co.uk Experts in multimedia communications +44 (0)1223 427 700 Thu, 03 Dec 2009 00:03:36 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Market Focus – for Corporates and the Public Sector by south african horse racing http://blog.c3.co.uk/2009/07/market-focus-for-corporates-and-the-public-sector/comment-page-1/#comment-5029 south african horse racing Thu, 03 Dec 2009 00:03:36 +0000 http://blog.c3.co.uk/?p=111#comment-5029 <strong>south african horse racing...</strong> I don’t comment often, but I do like your blog.... south african horse racing…

I don’t comment often, but I do like your blog….

]]> Comment on Market Focus – for corporate and public sector organisations by prepaid cell phone cards http://blog.c3.co.uk/2009/03/market-focus-c3s-newsletter-for-corporate-and-public-sector-organisations/comment-page-1/#comment-4513 prepaid cell phone cards Tue, 10 Nov 2009 06:40:19 +0000 http://blog.c3.co.uk/?p=40#comment-4513 Thanks for sharing your article. Thanks for sharing your article.

]]> Comment on New regulation for NTS numbers by John Wood http://blog.c3.co.uk/2009/09/new-regulation-for-nts-numbers/comment-page-1/#comment-3434 John Wood Mon, 28 Sep 2009 13:30:41 +0000 http://blog.c3.co.uk/?p=129#comment-3434 Hi Sue, Certainly a lot more regulation and with respect to 08 numbers a sledge hammer to crack a nut. What was the actual damage to consumers on calling these numbers to access services? This could impact the charity sector quite badly as many organisations providing complex services for a variety councelling services were partially funded through the small rebate back on 08 numbers. In the future, if using 03 numbers, the charity will need to pay more to the service provider to compansate the loss of rebate and more to the Telco for use of the number. I also agree that Ofcom who champions the integrity of number ranges seems to be oblivious to the fact that mobile operators do not adhere to the integrity of any number ranges and charge more or less what they like and in some cases barring access to number ranges..... forcing use of some of their own billing mechanisms that of course they benefit from .... Regards John Hi Sue,

Certainly a lot more regulation and with respect to 08 numbers a sledge hammer to crack a nut. What was the actual damage to consumers on calling these numbers to access services?

This could impact the charity sector quite badly as many organisations providing complex services for a variety councelling services were partially funded through the small rebate back on 08 numbers. In the future, if using 03 numbers, the charity will need to pay more to the service provider to compansate the loss of rebate and more to the Telco for use of the number.

I also agree that Ofcom who champions the integrity of number ranges seems to be oblivious to the fact that mobile operators do not adhere to the integrity of any number ranges and charge more or less what they like and in some cases barring access to number ranges….. forcing use of some of their own billing mechanisms that of course they benefit from ….

Regards

John

]]> Comment on Avoiding the pittfalls of social networking by Sue Hunt http://blog.c3.co.uk/2009/09/avoiding-the-pittfalls-of-social-networking/comment-page-1/#comment-3428 Sue Hunt Mon, 28 Sep 2009 09:18:21 +0000 http://blog.c3.co.uk/?p=125#comment-3428 For me personally Facebook is now for friends. I have received some very strange friend requests recently and I've declined all of them. Interesting article on Twitter in the Sunday Times yesterday http://business.timesonline.co.uk/tol/business/industry_sectors/technology/article6850779.ece Ignore this new form of social media at your peril! For me personally Facebook is now for friends. I have received some very strange friend requests recently and I’ve declined all of them. Interesting article on Twitter in the Sunday Times yesterday http://business.timesonline.co.uk/tol/business/industry_sectors/technology/article6850779.ece
Ignore this new form of social media at your peril!

]]> Comment on Avoiding the pittfalls of social networking by Steve Green http://blog.c3.co.uk/2009/09/avoiding-the-pittfalls-of-social-networking/comment-page-1/#comment-3356 Steve Green Thu, 24 Sep 2009 13:55:36 +0000 http://blog.c3.co.uk/?p=125#comment-3356 Couldn't agree more here Sue. I tend to use Twitter for business and facebook for friends however, it does create a slightly awkward situation when business contacts try to become Facebook friends... do you accept or decline? Must admit I'm still grappling with social media etiquete myself.. Couldn’t agree more here Sue. I tend to use Twitter for business and facebook for friends however, it does create a slightly awkward situation when business contacts try to become Facebook friends… do you accept or decline?

Must admit I’m still grappling with social media etiquete myself..

]]> Comment on IVR – my thoughts on writing good scripts by Ross http://blog.c3.co.uk/2009/05/ivr-my-thoughts-on-writing-good-scripts/comment-page-1/#comment-2926 Ross Thu, 03 Sep 2009 14:17:54 +0000 http://blog.c3.co.uk/?p=76#comment-2926 For large corporations IVR is definitely a good solution as long as it's implemented and provides answers to the most common issues without requiring human intervention. If it doesn't then 9/10 a person will be required to answer the call, effectively making the IVR redundent and just creating delay, frustration for the caller! As I've experienced with one or two broadband companies lately! For large corporations IVR is definitely a good solution as long as it’s implemented and provides answers to the most common issues without requiring human intervention. If it doesn’t then 9/10 a person will be required to answer the call, effectively making the IVR redundent and just creating delay, frustration for the caller! As I’ve experienced with one or two broadband companies lately!

]]> Comment on Mobile apps – will they be the next big thing? by top 10 twitter http://blog.c3.co.uk/2009/07/mobile-apps-will-they-be-the-next-big-thing/comment-page-1/#comment-2889 top 10 twitter Mon, 31 Aug 2009 03:57:29 +0000 http://blog.c3.co.uk/?p=114#comment-2889 <strong>top 10 twitter...</strong> “ I think it’ s the now, it’ s the future, it’ s business development,” said Joyce Snell of Salem, founder of Professional Career Solutions in Boston. “ From a career development point of view, it’ s important.”... top 10 twitter…

“ I think it’ s the now, it’ s the future, it’ s business development,” said Joyce Snell of Salem, founder of Professional Career Solutions in Boston. “ From a career development point of view, it’ s important.”…

]]> Comment on Are you being “Tweeted”? by manage twitter http://blog.c3.co.uk/2009/07/are-you-being-tweeted/comment-page-1/#comment-2831 manage twitter Fri, 28 Aug 2009 11:11:09 +0000 http://blog.c3.co.uk/?p=105#comment-2831 <strong>manage twitter...</strong> According to a recent report , Twitter is getting the equivalent of 48 million worth of free PR per month, counting the value of mentions in TV, newspapers and magazines. The same survey says that Twitter gets even more media coverage than Google. Not ... manage twitter…

According to a recent report , Twitter is getting the equivalent of 48 million worth of free PR per month, counting the value of mentions in TV, newspapers and magazines. The same survey says that Twitter gets even more media coverage than Google. Not …

]]> Comment on Is your IVR system PCI compliant? by credit repair service http://blog.c3.co.uk/2009/06/is-your-ivr-system-pci-compliant/comment-page-1/#comment-2611 credit repair service Fri, 14 Aug 2009 15:17:12 +0000 http://blog.c3.co.uk/?p=98#comment-2611 <strong>credit repair service...</strong> Be careful if you try to repair your own credit! There are many pitfalls you must avoid in order to be successful.... credit repair service…

Be careful if you try to repair your own credit! There are many pitfalls you must avoid in order to be successful….

]]> Comment on Is your IVR system PCI compliant? by how to fix your credit http://blog.c3.co.uk/2009/06/is-your-ivr-system-pci-compliant/comment-page-1/#comment-2540 how to fix your credit Mon, 10 Aug 2009 13:02:54 +0000 http://blog.c3.co.uk/?p=98#comment-2540 <strong>how to fix your credit...</strong> In the smaller side of the middle market, it may be less difficult to obtain financing, says one specialty finance lender. There are pockets of money out there to be put to work, but the problem is that deals do not hold together, he adds. Financing te... how to fix your credit…

In the smaller side of the middle market, it may be less difficult to obtain financing, says one specialty finance lender. There are pockets of money out there to be put to work, but the problem is that deals do not hold together, he adds. Financing te…

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